Privacy Policy

Privacy Policy

Effective Date: 16th May 2026
Website: Your Best Escape by JR Travels

At Your Best Escape by JR Travels, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us regarding travel services.

This policy is designed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Your Best Escape by JR Travels
38 The High Pines, RG42 6LQ
Email: info@yourbestescape.co.uk
Telephone: 07889909699

For the purposes of data protection law, we are the “data controller” of your personal information.

2. Information We Collect

We may collect and process the following personal information:

• Name
• Postal address
• Email address
• Telephone number
• Date of birth
• Passport details (where required for bookings)
• Travel preferences and requirements
• Emergency contact details
• Payment information (processed securely via third-party providers)
• Information submitted through enquiry forms or newsletter sign-ups

We may also collect technical information including:

• IP address
• Browser type
• Device information
• Website usage data through cookies and analytics tools

3. How We Use Your Information

We use your information to:

• Respond to travel enquiries
• Arrange and manage travel bookings
• Provide quotations and travel documentation
• Communicate important travel updates
• Process payments
• Improve our website and services
• Send marketing communications (only where you have consented)

We will only use your information where we have a lawful basis to do so.

4. Sharing Your Information

We may share your information with trusted third parties including:

• Cruise lines
• Airlines
• Hotels and resorts
• Tour operators
• Insurance providers
• Payment processors
• Technology and website service providers

We only share information necessary to provide your travel arrangements and services.

Some suppliers may be located outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place to protect your data.

5. Marketing Communications

If you opt in to receive marketing communications, we may send you:

• Travel offers
• Cruise promotions
• Newsletters
• Travel inspiration and updates

You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

6. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may include:

• Essential website cookies
• Analytics cookies
• Marketing cookies

You can control cookie preferences through your browser settings.

For more information, please see our Cookie Policy.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. How Long We Keep Your Data

We only retain your personal information for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Meet legal, accounting, or regulatory obligations
• Resolve disputes or enforce agreements

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request transfer of your data
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: Information Commissioner’s Office

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Your Best Escape by JR Travels
Email: info@yourbestescape.co.uk
Telephone: 07889909699